Refund Policy for Canvthis

 

Effective Date: 26.01.2025

At CANVTHIS MARKETING MANAGEMENT L.L.C. (“Company”, “we”, “our”, or “us”), we are committed to providing high-quality marketing and promotional services. This Refund Policy outlines the terms under which refunds may be granted for our services.

1. Eligibility for Refunds

Refunds are only applicable under the following conditions:

  • The service provided does not match the description or agreed-upon deliverables.
  • A technical issue caused by us has resulted in the failure to deliver the promised service.
  • A cancellation request is made within 24 hours of purchase and the service has not yet commenced.

2. Non-Refundable Services

Please note that refunds are not available in the following cases:

  • Services that have been fully rendered and delivered.
  • Digital products or content that have been accessed or downloaded.
  • Change of mind or dissatisfaction not related to service quality.
  • Delays caused by factors beyond our control, such as third-party providers or customer delays in providing necessary materials.

3. Refund Request Process

To request a refund, please follow these steps:

  1. Contact our support team at [email protected] with your order details and reason for the refund request.
  2. Our team will review the request and respond within 7 business days.
  3. If approved, refunds will be processed within 14 business days to the original payment method.

4. Partial Refunds

In some cases, partial refunds may be granted, such as:

  • If a portion of the service has been delivered and the remaining part cannot be fulfilled.
  • If a technical issue impacts only part of the service provided.

5. Chargebacks and Disputes

We encourage customers to contact us directly for resolution before initiating a chargeback with their payment provider. Unresolved chargebacks may result in account suspension or termination.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be communicated through our website, and your continued use of our services after such changes constitutes acceptance of the revised policy.

7. Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

CANVTHIS MARKETING MANAGEMENT L.L.C.
Email: [email protected]

Thank you for choosing CANVTHIS MARKETING MANAGEMENT L.L.C. We are dedicated to ensuring your satisfaction with our services.